PSP Metrics blog

PSP Metrics Hires Chris Frost as Principal Scientist | PSP Metrics

The PSP Metrics Team — Mon, 30 Mar 2026 11:00:00 GMT

PSP Metrics Hires Chris Frost as Principal Scientist

PSP Metrics (“PSP”) is excited to announce the appointment of Chris Frost as Principal Scientist. Chris brings deep expertise in industrial-organizational psychology, assessment science, and validation research to PSP’s leadership team, further strengthening the company’s commitment to rigorous, evidence-based talent solutions.

Chris joins PSP Metrics with extensive experience designing, validating, and implementing high-impact assessment systems across a broad range of industries. Over the course of his career, he has led complex validation studies, developed innovative selection tools, and partnered closely with business leaders to ensure assessment strategies are both scientifically sound and deliver meaningful results. His work has focused on building defensible, data-driven solutions that provide a great candidate experience, improve hiring quality, enhance workforce performance, and mitigate risk.

As Principal Scientist, Chris will lead PSP’s research and development efforts, advancing the scientific foundation of the company’s assessment portfolio while driving innovation in methodology, analytics, and product design. He will play a significant role in ensuring that PSP’s solutions continue to meet the highest professional standards for validity, reliability, and fairness.

“I’m thrilled to join PSP Metrics at such an exciting moment in the company’s evolution,” said Chris Frost. “PSP has an incredible legacy of scientific rigor and client impact. I look forward to building on that foundation – enhancing our research capabilities, strengthening our validation framework, and ensuring our assessments deliver meaningful, measurable value for our clients.”

“Chris is a true assessment scientist in every sense of the word,” said Scott Goodman, CEO of PSP Metrics. “He brings intellectual horsepower, methodological rigor, and a practical understanding of how science drives business outcomes. As we modernize our platform and scale our growth, Chris will ensure that our solutions remain grounded in strong evidence and built to stand up to the highest levels of scrutiny. I’m incredibly excited to partner with him as we shape the future of PSP.”

About PSP Metrics

PSP Metrics is a trusted provider of science-based talent assessments that help organizations hire smarter, improve safety, and boost performance through deep people insights. Since 1946, PSP has partnered with companies in Energy & Utilities, Construction, Manufacturing, and other critical sectors to solve complex workforce challenges. Its validated assessment tools are designed to predict performance, reduce turnover, and support safer, more effective teams.

About ScaleCo Capital

ScaleCo Capital is a Cleveland-based control investor in companies with less than $5 million of EBITDA headquartered in the Great Lakes region. ScaleCo has made over 22 platform investments and 25 add-on investments. ScaleCo collaborates with companies in the fields of business services, tech-enabled services, value-added distribution and assembly, and training and compliance, providing operational expertise and strategic resources to enhance their growth potential and develop long-term value. To learn more, visit scaleco.com.

Announcing PSP's Industrial Talent Assessment Platform | PSP Metrics

Marisa Seeds, PhD — Mon, 02 Feb 2026 12:00:00 GMT

Introducing PSP’s Industrial Talent Assessment Platform: Talent Insights for Industrial Work, Simplified

Hiring for industrial roles has never been more complex, and the stakes have never been higher. Talent Acquisition teams are stretched. Operations leaders are navigating skills gaps, safety risks, and nonstop production demands. HR teams are under pressure to ensure hiring tools are compliant, fair, and scientifically sound, often without clear insights into their true impact or risk.

Across Energy & Utilities, Manufacturing, and Construction, leaders are asking for the same thing: a simpler, more objective way to hire people who will perform in demanding environments.

PSP Metrics is answering that need with the launch of a new Industrial Talent Assessment Platform, delivering modernized, role-specific hiring assessments to evaluate talent across critical industrial roles.

A Platform Purpose-Built for Industrial Hiring

Industrial organizations are being asked to do more with less. Experienced workers are retiring. Skills requirements are rising. Safety and quality expectations remain nonnegotiable. Hiring timelines are shrinking while hiring mistakes are costlier than ever.

The Industrial Talent Assessment Platform empowers teams to evaluate candidates quickly, consistently, and confidently by delivering assessments that measure:

Problem Solving and Technical Aptitude
Dependability and Work Habits
Safety Judgment and Risk Awareness
Motivation and Behavioral Tendencies
Realistic Job Scenarios and Situational Judgment
Experience-Based Indicators
Role-Specific Mechanical, Electrical, or Quantitative Knowledge

Instead of asking “Can this person do the job?” PSP’s whole-person approach helps answer “Will they perform, stay, and grow in this role, on this team, in this environment?”

The modernized platform makes it simple to deliver assessments, review results, compare candidates, and make hiring decisions rooted in data rather than guesswork. It’s built on the same scientific foundation PSP has been trusted for since 1946, now supporting today’s hiring reality.

Powered by a Modernized Assessment Offering

Organizations will now have access to PSP’s updated suite of hiring assessments across eight critical job families:

Customer Service Representative
Energy System Operator
Maintenance Technician
Sales Representative
Engineer
Manufacturing Operator
Software and Systems Specialist
General Manufacturing and Production

Each assessment is grounded in industrial job demands and validated with real-world performance data, driving a higher degree of confidence in every hiring decision.

Real Impact on Retention, Safety, and Productivity

Organizations using PSP’s assessments achieve:

Lower turnover
Reduced safety incidents
Faster time to productivity
More consistent, defensible hiring decisions
Stronger internal pipelines for future roles

Every insight is tied directly to the metrics that matter most in industrial operations.

See the Industrial Talent Assessment Platform in Action

The Industrial Talent Assessment Platform makes hiring simpler, faster, and more predictive, starting with the roles that matter most.

Schedule a conversation with our team to see how the platform can support your hiring goals.

PSP Metrics Names Dan Koletsky as Executive Vice President of Client Experience | PSP Metrics

The PSP Metrics Team — Tue, 14 Oct 2025 11:00:00 GMT

PSP Metrics Names Dan Koletsky as Executive Vice President | Client Experience

PSP Metrics (“PSP”) is pleased to announce the appointment of Dan Koletsky as Executive Vice President | Client Experience — marking a significant milestone in the company’s continued growth and evolution.

Throughout his career, Dan has worked across a broad spectrum of applied talent management settings, with a particular emphasis on talent assessment and HR technology. He has served as a Senior Consultant and, most recently, as a Senior Director, leading multidisciplinary teams of I/O Psychologists and client-focused Project Managers. Together, they have delivered complex talent and HR technology solutions to Fortune 10, 50, 500, and 1,000 companies across diverse industries and roles.

Dan is recognized as a consistent and dependable leader, as well as a trusted advisor to organizations seeking to enhance or transform their hiring practices through the strategic application of science and technology.

“I’m honored to join PSP Metrics at such a pivotal moment in its evolution,” said Dan Koletsky. “With a rich legacy of scientific excellence in talent assessment, PSP has long been a trusted partner to organizations navigating complex workforce challenges. I’m energized by the opportunity to build on that foundation – expanding our client experience strategy and working with our partners to deliver technology-driven solutions that drive meaningful business outcomes.”

“Dan is the kind of leader clients trust – thoughtful, solutions-oriented, and deeply invested in their success. His track record of building lasting partnerships and delivering measurable results makes him an ideal fit to lead our Client Experience function. His experience scaling people and processes, combined with his steady leadership style, will help PSP strengthen relationships and deliver even greater value to our clients,” said Scott Goodman, CEO PSP Metrics.

About PSP Metrics

About ScaleCo Capital

ScaleCo Capital is a Cleveland-based control investor in companies with less than $5 million of EBITDA headquartered in the Great Lakes region. ScaleCo has made over 22 platform investments and 25 add-on investments. ScaleCo collaborates with companies in the fields of business services, tech-enabled services, value-added distribution and assembly, and training and compliance, providing operational expertise and strategic resources to enhance their growth potential and develop long-term value. To learn more, visit scaleco.com.

Skills Over Titles: The New Hiring Playbook for Industrial Talent Leaders | PSP Metrics

Daly Vaughn, PhD — Thu, 09 Oct 2025 11:00:00 GMT

Skills Over Titles: The New Hiring Playbook for Industrial Talent Leaders

In 2025, skills-based hiring isn’t just a buzzword – it’s a strategic imperative for industrial leaders navigating high turnover, evolving job requirements, and AI-driven disruption. McKinsey estimates that churn in skilled trade roles costs U.S. companies over $5 billion annually, with energy, manufacturing, and construction among the hardest hit. While voluntary turnover has declined from pandemic highs of nearly 25% to around 13% this year, replacing those who leave remains costly and time-consuming.

That’s why forward-thinking HR and operations leaders are rethinking their approach – moving away from rigid job titles and degree requirements toward a skills-first model that unlocks internal mobility, supports manager reinvention, and leverages technology to match talent to opportunity. Many of the types of skills needed are rapidly changing to include technology skills, digital skills, and other AI skills. The work environment requires skill building as well as skill assessment to identify skills gaps. The payoff? Critical roles get filled faster, training investments go further, and your best people see a future inside the company instead of outside it.

Key Insight #1: Skills-Based Hiring Is Gaining Ground

At least 20 U.S. states have eliminated bachelor’s degree requirements for many government jobs, and Fortune 500 companies are following suit. This reflects a broader movement toward evaluating candidates based on competencies rather than credentials. With fewer traditional entry-level roles available, companies are mapping adjacent skills to open up new pathways for talent – especially in frontline and skilled trade roles.

Key Insight #2: Internal Mobility Is the Secret Weapon

Companies like Amazon and Great Wolf Lodge are investing heavily in internal mobility programs that upskill existing employees into higher-value roles. This approach reduces churn, boosts engagement, and creates career pathways for frontline workers – especially when paired with manager enablement strategies that turn supervisors into career coaches. Despite 73% of organizations recognizing the importance of reinventing the manager role, only 7% are making real progress, making this a critical area of focus.

Key Insight #3: Technology Is Accelerating the Shift, Verification Remains a Priority

Modern HR platforms are transforming how companies implement skills-based hiring and internal mobility. AI-powered tools now enable career pathing, intelligent talent marketplaces, and automated candidate engagement—helping HR teams identify adjacent skills, match employees to roles, and personalize the candidate experience at scale. In 2025, AI agents are increasingly handling sourcing, scheduling, and ranking tasks, making hiring faster and more consistent. While skills-based hiring continues to get traction, verifying a candidate’s inferred skills through assessment remains a priority. As adoption grows, HR leaders are also prioritizing ethical AI use and maintaining human oversight to ensure fairness and transparency.

HR as the Catalyst for Skills-Based Transformation

The transition to skills-based hiring isn’t just a technology upgrade—it’s a mindset shift. HR teams can lead the charge by embedding skills verification into hiring, promotion, and training processes. When HR enables managers to act as talent developers, the result is stronger teams, faster role fulfillment, and a more resilient workforce.

Skills-Based Hiring Checklist Download

To help industrial leaders put these ideas into practice, we’ve created a Skills-Based Hiring Checklist – a practical tool to evaluate your current strategy and identify opportunities for improvement. Download the Checklist Here.

About PSP Metrics

At PSP Metrics, we help industrial companies operationalize skills-based hiring and internal mobility. Our tools don’t just verify core and adjacent skills – they drive measurable outcomes. In manufacturing environments, our assessments have helped reduce turnover by up to 50%, while high-volume operational roles have seen internal promotion rates increase by more than 30%. By shifting the focus from titles to competencies – and certifying that candidates have the skills required to be successful – we help companies close skills gaps, retain top talent, and build resilient, future-ready teams.

Frontline Fatigue: The Hidden Cost of Burnout in Industrial Teams - and How HR Can Lead the Fix | PSP Metrics

Scott Goodman, PhD — Mon, 15 Sep 2025 11:00:00 GMT

Frontline Fatigue: The Hidden Cost of Burnout in Industrial Teams – and How HR Can Lead the Fix

In 2025, burnout isn’t just a buzzword—it’s the silent productivity killer on the shop floor and the job site. When frontline managers burn out, crews disengage, safety slips, and turnover spikes. According to The Society for Human Resource Management (SHRM), nearly half of employees cite unmanageable workloads, and 40% point to poor leadership as a major stressor. In industries like Energy, Manufacturing, and Construction, where frontline supervisors hold operations together, preventing burnout is no longer optional—it’s mission critical.

Key Insight #1: Burnout Is Cultural, Not Just About Hours

Long shifts don’t cause burnout on their own—workplace culture does. As Forbes puts it, leaders either “feed the wolf of toxic culture” or the one of “clarity, simplicity, and purpose.” When managers feel pressured to hit daily targets without support or voice in decisions, small frustrations compound into chronic stress. Ignore these cultural drivers, and you risk losing your most valuable people.

Key Insight #2: Managers Are Overloaded and Under Supported

Gartner research shows managers are now expected to coach, communicate, and drive change—all while running daily operations. Most, however, receive little training and almost no feedback. The result: disengagement, missed opportunities, and eventually turnover.

Key Insight #3: Leadership Development Isn’t a Perk – It’s Protection

Especially in industrial sectors, where safety, morale, and retention depend on strong supervisors, leadership development is a business safeguard. Companies that invest in it see higher performance and lower attrition. Yet only 25% of organizations have a formal leadership development strategy in place—a dangerous gap in high-pressure environments.

How HR Can Lead the Fix

The solution isn’t to replace burned-out managers but to equip them. HR leaders have the opportunity to strengthen the frontline by spotting hidden leadership potential, addressing skill gaps, and building resilient pipelines.

At PSP Metrics, we partner with HR leaders to do just that. Our validated assessments and leadership tools uncover strengths, pinpoint upskilling needs, and provide a clear roadmap for development. Designed for the realities of industrial work, our approach helps organizations reduce turnover, elevate safety, and create frontline teams that thrive under pressure.

Download our Manager Readiness Checklist to evaluate your leadership pipeline and support strategy.

PSP Metrics Names Daly Vaughn as Chief Operating Officer | President | PSP Metrics

The PSP Metrics Team — Tue, 19 Aug 2025 11:15:00 GMT

PSP Metrics Names Daly Vaughn as Chief Operating Officer | President

PSP Metrics (“PSP”) has appointed Daly Vaughn, PhD, as Chief Operating Officer and President marking a key step in the company’s next phase of growth.

Over the course of his career, Daly has had the opportunity to serve as a trusted advisor to a variety of Fortune 500 companies, building deep relationships with talent experts at many of the world’s leading organizations. Daly has consulted, conducted research, and acquired practical business experience culminating in successful exits and business outcomes across his time at Shaker International, Modern Hire, and HireVue.

Earlier in his career, Daly developed innovative assessment content, led validation studies and oversaw strategic initiatives as Director of Assessment Strategy. As a Strategic Account Director, he partnered with some of the most complex organizations in the world to address their hiring challenges, consistently exceeding commercial goals while earning high client trust and satisfaction.

“I’m thrilled to help usher PSP Metrics through the next chapter of a storied nearly 80-year history,” said Daly Vaughn. “I look forward to positively impacting the growth of PSP Metrics. Our science- and evidence-based solutions create measurable value for clients, and doing so alongside a leadership team I deeply respect is a once-in-a-lifetime opportunity.”

“In the 14 years that I’ve worked with Daly, he has excelled at every challenge presented,” said Scott Goodman, CEO PSP Metrics. “Daly combines deep technical expertise in assessment, coupled with strong leadership, communication skills, and a relentless drive to deliver value. I’m excited for what we’ll accomplish together.”

About PSP Metrics

PSP Metrics is a trusted provider of science-based talent assessments that help organizations hire smarter, improve safety, and boost performance through deep people insights. Since 1946, PSP has partnered with companies in Energy & Utilities, Construction, Manufacturing, and other critical sectors to solve complex workforce challenges. Its validated assessment tools are designed to predict performance, reduce turnover, and support safer, more effective teams.

About ScaleCo Capital

ScaleCo Capital is a Cleveland-based control investor in companies with less than $5 million of EBITDA headquartered in the Great Lakes region. ScaleCo has made over 22 platform investments and 25 add-on investments. ScaleCo collaborates with companies in the fields of business services, tech-enabled services, value-added distribution and assembly, and training and compliance, providing operational expertise and strategic resources to enhance their growth potential and develop long-term value. To learn more, visit scaleco.com.

Strategic Workforce Planning in Industrial Sectors: Why HR Can’t Afford to Wait | PSP Metrics

The PSP Metrics Team — Tue, 12 Aug 2025 11:00:00 GMT

Strategic Workforce Planning in Industrial Sectors: Why HR Can’t Afford to Wait

In 2025, strategic workforce planning is no longer a “nice to have”—it’s a business imperative. According to Gartner, only 15% of organizations engage in true strategic workforce planning. For HR leaders in Energy, Utilities, Manufacturing, and Construction, this gap can lead to costly misalignment between talent supply and business demand—especially as AI, retirements, and skill shortages reshape the labor landscape.

Key Insight #1: The Planning Gap Is Widening

Most companies still rely on outdated headcount-based planning. Gartner’s 2025 HR Trends report reveals that this limits agility and leaves organizations vulnerable to talent shortages.

Key Insight #2: AI and Scenario Planning Are Game Changers

AI is transforming how companies forecast talent needs. According to Forbes, leading organizations are using AI to model workforce scenarios, identify future skill gaps, and optimize hiring strategies.

Key Insight #3: Internal Mobility and Inclusion Are Strategic Levers

Gartner emphasizes that organizations embedding internal mobility and inclusion into workforce planning are more resilient and better positioned to adapt. In industrial sectors, where frontline labor is aging and hard to replace, tapping into internal talent pools is a competitive advantage.

At PSP Metrics, we help HR and Operations leaders in industrial sectors align talent strategy with business goals—starting with the data. Our predictive assessments and workforce analytics give you visibility into leadership potential, emerging skill gaps, and team dynamics. This insight empowers proactive workforce planning, internal mobility strategies, and smarter hiring—so you’re ready for 2026 and beyond.

Ready to future-proof your workforce? Get our Workforce Planning Checklist and start planning for 2026.

PSP Metrics Welcomes Marisa Seeds as Chief Product Officer | PSP Metrics

The PSP Metrics Team — Wed, 16 Jul 2025 11:00:00 GMT

PSP Metrics Welcomes Marisa Seeds as Chief Product Officer

PSP Metrics (“PSP”) is excited to announce the appointment of Marisa Seeds as Chief Product Officer. With 20 years of experience in talent assessment, HR technology, and product leadership, Marisa brings a strategic mindset and deep industry knowledge to the PSP leadership team.

Marisa began her career at Shaker International, where she designed and delivered assessment solutions for a wide range of Fortune 500 companies. Over the course of several mergers and acquisitions, she played a key role in scaling solution delivery, standardizing products, and aligning offerings through Shaker’s transition into Modern Hire. As a product leader at Modern Hire, she shaped the platform’s strategic roadmap, achieving a 95% deployment rate for new clients and driving topline revenue growth.

Marisa later joined ManpowerGroup as Head of Product for Right Management, North America. There, she led the go-to-market strategy for a diverse portfolio of solutions including assessments, coaching, and career transition programs. She also partnered with global stakeholders to drive product innovation, while establishing North America’s product management practice.

“I’m thrilled to join PSP Metrics at such a notable moment in its growth journey,” said Marisa Seeds. “With a passion for product management and a track record of leading high-performing teams, I’m eager to drive innovation, elevate our product strategy, and help shape the next chapter of success for the company.”

“I’ve worked with Marisa for many years, and she’s one of the most thoughtful and capable product leaders I know,” said Scott Goodman, CEO PSP Metrics. “She brings a rare combination of deep expertise in assessment science and a sharp instinct for what clients need. I’m thrilled to have her on the team as we take PSP’s solutions to the next level.”

About PSP Metrics

About ScaleCo

ScaleCo Capital is a Cleveland-based control investor in companies with less than $5 million of EBITDA headquartered in the Great Lakes region. ScaleCo has made over 22 platform investments and 25 add-on investments. ScaleCo collaborates with companies in the fields of business services, tech-enabled services, value-added distribution and assembly, and training and compliance, providing operational expertise and strategic resources to enhance their growth potential and develop long-term value. To learn more, visit scaleco.com.

PSP Metrics Names Scott Goodman as Chief Executive Officer | PSP Metrics

The PSP Metrics Team — Tue, 15 Jul 2025 11:00:00 GMT

PSP Metrics Names Scott Goodman as Chief Executive Officer

PSP Metrics (“PSP”) is excited to announce the appointment of Scott Goodman as Chief Executive Officer of PSP Metrics. Scott brings a proven track record of building and scaling talent assessment businesses, combining deep industry expertise with strong leadership as PSP enters its next phase of growth.

Scott began his career as a consultant with SHL/CEB/Gartner, where he advised organizations on improving workforce performance through employee selection, performance management, and organizational design. He advanced to Managing Director, leading regional operations, overseeing consulting teams, and driving strategic growth initiatives.

In 2002, Scott co-founded Shaker International, where he helped grow the company into one of the most respected assessment and hiring technology firms. Under his leadership, Shaker—and later Modern Hire—developed scalable service and delivery models that supported global enterprise clients. He spearheaded the creation of award-winning, data-driven hiring solutions that aligned talent strategies with business outcomes and delivered measurable ROI.

Over the years, Scott guided the company through multiple economic cycles, expanded its product suite, and consistently achieved double-digit growth. His leadership helped position the business for its successful acquisition by HireVue.

“PSP has a long and respected history helping organizations make better talent decisions, and I’m honored to lead the company into its next phase of growth,” said Scott Goodman. “We’re building on a strong foundation of science-backed talent assessments while modernizing our products and technology to better serve today’s workforce needs.”

“Scott brings a unique combination of entrepreneurial energy, data-driven thinking, and commercial and operational discipline,” said Brendan Anderson, Managing Partner at ScaleCo. “His experience scaling assessment companies and passion for excellence make him an ideal fit to lead PSP into its next chapter.”

About PSP Metrics

About ScaleCo

ScaleCo Capital is a Cleveland-based control investor in companies with less than $5 million of EBITDA headquartered in the Great Lakes region. ScaleCo has made over 22 platform investments and 25 add-on investments. ScaleCo collaborates with companies in the fields of business services, tech-enabled services, value-added distribution and assembly, and training and compliance, providing operational expertise and strategic resources to enhance their growth potential and develop long-term value. To learn more, visit scaleco.com.